* Monitor and maintain network infrastructure including routers, switches, firewalls, and wireless access points * Troubleshoot network connectivity issues and provide technical support to end users * Install, configure, and maintain server hardware and operating systems * Perform regular system backups and ensure data recovery procedures are in place * Implement and maintain network security protocols and access controls * Monitor system performance and optimize network efficiency * Document network configurations, procedures, and troubleshooting steps * Collaborate with IT team members on infrastructure projects and upgrades * Provide Level 1 and Level 2 technical support for hardware and software issues * Maintain inventory of IT equipment and coordinate with vendors for repairs * Ensure compliance with company IT policies and industry standards * Participate in disaster recovery planning and testing procedures